Frequently Asked Questions

What do I need to rent a car from Kourites car rental?

All the drivers must have a valid driver’s licence and be over 23 years old, having the driving licence for at least one year.

Is It Possible To Pick Up The Car At The Hotel ?

Yes Kourites Car Rentals do offer hotel deliveries. It’s important that you give us the name of a hotel when booking so our staff will meet with you there.

How Do I Know If My Booking Is Confirmed ?

You will receive a confirmation e-mail.

Is it safe to drive in Crete?

It’s absolutely safe to drive all over Crete. Hundreds of  tourists rent a car in Crete in order to discover the island. Kourites car rental company offers 24/7 emergency road assistance all over Crete so just drive and enjoy your routes with no worries.

What is collision damage waiver. (CDW) ?

It’s an insurance limiting your liability to the excess amount in case of damage.This insurance is including in all of our rates.

Can I Choose The Model Of The Vehicle ?

Reservations are confirmed for a group and not a particular model unless specified otherwise. The vehicle shown on any documentation is for guidance only and may be substituted with an alternative, similar or upgraded vehicle at our discretion.

Can I Take The Rental Vehicle From One Island To Another ?

Ferry use is not allowed without permission. If you wish to use a ferry boat, please let us know at the time of pickup. Customers should inform the local office about the island they intend to visit. Use of ferry without notice is forbidden; it is considered as negligence that voids the insurance.
Please note that damages while ferrying the vehicle are not covered by any insurance and the customer is responsible for the full cost of the repair.

Can I Pay For My Rental Using Cash ?

Yes, you can pay for your car hire using cash at the start of the rental upon a car delivery. However, you must present a credit card at pick-up. It is required to cover the contractual obligations and the Insurance Excess as covered in the Vehicle Rental Agreement. If you do not have a credit card but you do have a Visa or MasterCard debit card you can hire a car but you will need to reduce your insurance liability.

Are my booking details secure on this website?

Yes. We have a fully secure site. Kourites Car Rentals use an SSL certificate, the ultimate online security and trust solution delivering both 256-bit encryption. Kourites Car Rentals website offers secure communications by encrypting all data exchanged to and from the booking form on the website. Because of this you can pass your credit card and personal details through our real time reservation system with confidence. We follow strict guidelines as to our clients privacy and adapt high standard secure measures to insure all data proceeds safely.

Can you guarantee that there will be no hidden car rental costs?

Yes. All our car rental rates include Collission Damage Waiver (CDW without excess/deductible), Third party liability insurance, Personal accident insurance, Wheels and tires insurance, Fire and theft insurance, unlimited kilometres, taxes, road assistance, road map of Crete.

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